chit in the field
chit for HVAC
Who carries it: Service tech / install lead
Your techs already say the quote out loud - chit turns it into the ticket before they leave the driveway.
When to press it
- Diagnosis walkthrough at the unit
- customer approvals on repair vs replace
- parts needed
- callback notes
What the end of the day gives back
Jobs closed, parts to order, unquoted upsells surfaced as next steps.
What a team sees
Sentiment flags churn-risk homeowners; calls-per-tech shows who needs coaching without ride-alongs.
Teach it your job
“I'm an HVAC service tech running 6-8 residential calls a day; flag model numbers, refrigerant types, and anything the customer approved.”
A context like this — typed once into the app — is how chit stops being a generic recorder and starts being yours.
Where the data lives
Job-site audio stays in the franchisor's VPC; approval recordings end he-said/she-said invoice disputes.
Recording laws differ by state, and several require every party's consent. chit only captures while the button is held — know your state's rule before recording another person.