chit in the field
chit for warehouses and 3PLs
Who carries it: Ops supervisor
OS&D claims are won at the dock door, in the first five minutes.
When to press it
- Dock exceptions
- OS&D notes
- carrier driver interactions
- safety incidents
What the end of the day gives back
Exceptions and OS&D log; claims next steps.
What a team sees
Exception volume by shift; sentiment on carrier interactions.
Teach it your job
“3PL ops supervisor; log OS&D, seal numbers, and carrier issues.”
A context like this — typed once into the app — is how chit stops being a generic recorder and starts being yours.
Where the data lives
OS&D narration is claims evidence; customer data in VPC.
Recording laws differ by state, and several require every party's consent. chit only captures while the button is held — know your state's rule before recording another person.